Technical Support - Tech Fix 8226
For students and employees needing technical assistance
- Email firstname.lastname@example.org
Please include your name, student (or Datatel) ID, and details of the problem, and we will respond by the next business day.
- Call (864) 250-8226 or toll free 1-855-241-8226
You may leave a message during off hours. Please leave your name, student ID, and a reliable number where you can be reached. Please speak clearly or email us at the address above. We will respond by the next business day.
Hours of operation: Monday-Thursday from 8 a.m. to 5 p.m. and Friday from 8 a.m. to 1 p.m.
For students having trouble with GTC4me or Blackboard
- GTC4me/Blackboarduser name help will allow you to determine your user name. The same user name is used for GTC4me and Blackboard.
- GTC4me/Blackboardpassword reset will allow you to reset your password and have a temporary password sent to your email on record. (Please note: this process may take up to 10 minutes for the email to be received in your account) Using this function does NOT reset your GTC student email (my.gvltec.edu) password.
- To have your GTC student email password reset, you must contact Tech Fix 8226 either by phone or by email.
- To change your email on record, log into GTC4me and look for the WebAdvisor portion of the front page (lower left). Click Student Profile, then click Contact Information Change.
For other Blackboard issues
Corporate & Career Development (CCD) Students (Continuing Education)
- CCD students receive a GTC4me account. For technical assistance with user names or passwords,
please contact Tech Fix 8226 by phone or email as shown above.
Technical or other issues with this website