This section is an overview of the elements available for communications at Greenville Technical College and how to work with them.
Several tools are available for internal and external communication, but not all communication tools are suitable for all messages. Sometimes it can get confusing to know what avenue is the most effective for communicating your message. The Marketing and Communications Department can help you decide what the best tool is for you.
By definition, www.gvltec.edu offers numerous pages that may be appropriate for your information. If you aren’t sure where your message belongs, contact Marketing and Communications at 864-250-8156 or marcom@gvltec.edu.
Our internal information portal offers many layers of messaging channels.
A weekly e-newsletter, GTC4me Highlights, is sent to employees each Monday. This newsletter provides a summary of the latest GTC information, with a link to more details. The newsletter is to be used for information that relates to work. Accomplishments beyond the scope of work may be placed in the Recognition news area.
The College Calendar is a master calendar of events, activities and deadlines appropriate for the college-wide audience and visible to the public. Viewers can select a specific audience type to filter events appropriate for them.
With the availability of GTC4me, campus-wide emails should be used sparingly. These emails should be reserved for messages from President Miller about new initiatives, official charity campaign launches, Annual Open Enrollment and weather and safety alerts. The Marketing and Communications department doesn’t send campus-wide emails.
Like employee emails, these will be used sparingly as mailboxes are relatively small and fill quickly with repeated eblasts. Most messages should go on GTC4me.
There are a limited number of flat-screen displays that are operational on our campuses. The primary purpose is timely crisis communications; however, some screens allow the ability to post timely messages to students and employees.
To ensure that both internal and external emails reflect a professional image and that bandwidth is used efficiently, the following guidelines have been established concerning employee email signatures.
Email signatures should include your name, title, contact information and “Greenville Technical College” or “Greenville Tech Foundation” as appropriate.
Graphics, images, logos and quotations should not be included in email signatures to ensure that bandwidth is used efficiently.
Taglines and links are optional. Approved taglines are “Empowering individuals. Changing lives. Reshaping communities.” OR “Greenville Technical College. It’s not just an education. It’s a working education.”
Gender pronouns are words used to identify a person’s gender identity.
Adding pronouns to email signatures indicates how you would like to be addressed. It also adds to the welcoming environment the college strives to create by letting others know that their preferences will be respected.
Examples of pronoun use in email signatures:
Joe Smith, MEd, MSW (they, them, theirs)
Title
Greenville Technical College
Address
Joe Smith, MEd, MSW
Title
Greenville Technical College
Address
Pronouns: he, him, his
You may choose to use the college’s mission statement — Greenville Technical College transforms students’ lives and helps our community thrive by providing a world-class, affordable education to students and building an educated, engaged workforce committed to life-long learning. — as part of your email signature. Or in the case of The Greenville Tech Foundation employees, it would be appropriate to use the Greenville Tech Foundation mission statement.
Your email should be clean and easy to read. To accomplish this, background images and/or wallpaper should be eliminated.
You can ensure the readability of emails and conserve paper, should the email be printed, by setting the signature to appear only on new messages.
Suggestion:
Keep your message professional and brief, providing essential information.
Example:
You have reached the voicemail of Jane Doe. Please leave a detailed message, and I will return your call as soon as I am available.
Suggestion:
Let the caller know when you will return to the office, how often you expect to check messages, and an alternate contact for the time you are away.
Example:
You have reached the voicemail of Jane Doe. I will be out of the office, returning (date). I will check messages (regularly/daily). Please leave a message or call ___ for assistance.